When creating your B2B content strategy, you have to go back to basics 📚 .
Your content strategy should be based on your customers' needs, desires, and feedback 🔁
Companies are afraid of asking "icky questions." Imagine discussing the renewal of your service just to you to get negative feedback. It is too late, and your reputation took a hit.
To develop a content strategy, you need to ask the right questions. This may be:
👉 Why did you choose us?
👉 Who else did you consider?
👉 Who were the decision makers that took the decision?
Understanding your sales process through your customers' eyes and analyzing positive or negative feedback is the key to shaping content that resonates 🔊
Create content focused on the bottom of your funnel. This could include comparison pages, feature pages, integration of consultations, case studies, reviews, and referrals – All key pieces of a well-structured content plan.
In B2B, reputation is everything, and word travels fast 🏃♂️ .
My tip: Don't make salesy content, and don't ask for feedback once it's too late ⏲
#b2bcontent #userfeedback