The biggest problem I see with #SMBs is ...
#Founders and their investors want to do way too much.
Even more so, they want to achieve too much without a #team or processes.
I am very much sponsoring ambitious people and audacious goals. Indeed if you have a North Star metric that you strive for, it is even better.
BUT when the company has three #customers who want to automatically onboard people and produce 20 pieces of #SME content per month with one part-time writer, I start to think about how long this structure will hold...
Usually, until someone burns out.
The founders or VC's #patience.