Recently, we encountered a potential customer about to sign with a competitor. Even though they were nearly locked in, we did things differently to catch his attention and ultimately land the deal. Here was our approach:
📌 Instead of offering 30 trials like our competitors, we proposed a pilot program with 20 trials. The difference? We wanted their best reps to give us feedback and tailor our product to best fit their unique needs.
💡 The goal? To ensure our software fits their organization's needs like a glove. So, when the time comes to upscale and purchase more licenses, our product will be the best option
In SaaS, being 'good' isn't enough.
🤷🏽♂️ No matter how great your sales team is, there is always extra value added value if they see you're willing to walk that extra mile for them. Because, in the end, a relationship based on trust and understanding is what truly drives success