Buyer Enablement is the blind spot!
According to many studies and peer conversations I hear, there is a lot of Sales Enablement happening but there is a world beyond that!
There is a maximum to what a sales department can do!
In fact buyers are in the driver's seat and what they want more of is being consulted and not sold to.
That's why in multiple companies a big chunk of new revenue, up to 70% comes from activities lead by Customer Success.
Nevertheless, buyer enablement is the least used strategy in the book for many organizations but I see it growing in popularity as money goes scarce.
I say let's embrace efficient growth processes and buyer enablement is one of them!
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